Help Desk & FAQ Nodes
Quick solutions to common integration, DNS setup, billing, and URL mapping inquiries.
A custom domain allows you to serve your shortened URLs through your own branding web address (e.g., links.mybrand.com) rather than our standard base URL. This builds significant brand authority and trust on social platforms.
Normally, our system can verify your TXT zone record in real-time. However, depending on your domain registrar (e.g., Cloudflare, Namecheap, GoDaddy), DNS global propagation can occasionally take from 5 minutes up to 24 hours.
Yes! Both Pro and Business plans include complete access to our RESTful JSON Developer API, allowing you to shorten links, configure aliases, and integrate URL pipelines with your existing software or CLI nodes.
Absolutely. There are no lock-in contracts on our subscriptions. You can upgrade, downgrade, or cancel your Pro or Business plan directly from your billing portal page at any time.
Couldn't find what you need?
Reach out directly to our dedicated customer support desk and we will assist you as soon as possible.
Contact Support Desk